FAQ (Frequently Asked Questions)
Our products are made from sustainable, eco-friendly materials such as bamboo, recycled plastics, and organic cotton. We ensure that all materials are sourced responsibly to minimize environmental impact.
Q2: How long does shipping take?
Shipping typically takes 5-7 business days within the country and 10-15 business days for international orders. Please note that delivery times may vary depending on your location and any customs processes.
Q3: Do you offer international shipping?
Yes, we ship our products worldwide. Shipping costs and delivery times vary depending on the destination. You can view shipping options during the checkout process.
Q4: What is your return policy?
We offer a 30-day return policy for unused and unopened products. If you're not satisfied with your purchase, please refer to our Return & Refund Policy for detailed instructions.
Q5: How can I track my order?
Once your order is shipped, you will receive an email with a tracking number. You can use this number to track your order on our website or through the courier’s tracking service.
Q6: Are your products cruelty-free?
Yes, all our products are 100% cruelty-free and are not tested on animals. We are committed to ethical practices in all aspects of our business.
Q7: How can I contact customer support?
You can reach our customer support team via email at [insert email address] or by phone at [insert phone number]. We’re here to assist you with any questions or concerns.